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New Policy Regarding Inquiries

(January 5, 2019; edited May 10, 2020)

In addition to our long-standing policy of not dealing with purchasers and resellers of translation (i.e., translation agencies or brokers), we hereby confirm our policy regarding inquiries, effective immediately (January 5, 2019). This policy affects:

The only response that will be made to individuals, Chinese entities, and e-mail sent from free email accounts will be an autoreply message reaffirming this new policy.

Inquiries from Individuals

We no longer accept inquiries from individuals. Our business is limited to B2B transactions.

Inquiries from Entities in China

In the 35-plus years we have been in business, we have never once purchased translations from nor sold translations to an entity in China.

There are a number of reasons why a tier-one provider of Japanese/English translation should avoid entities in China.

Inquiries Sent from Free Email Accounts

Regardless of who they purport to be or represent, unknown people embracing the "everything-for-free" new-age strategy of using a free email account such as gmail either are highly unlikely to be able to afford professional language services or have some other reason for using an email account that can be created anonymously. All inquiries from people using such free email accounts will be ignored without exception.